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Privacy policy

CLNAA’s privacy policy covers the collection, use and disclosure of personal information and corporate information that may be collected by CLNAA when you visit CLNAA.org (“the Site”), when you purchase CLNAA services, or when you contact our sales or support staff. CLNAA is committed to ensuring the privacy of visitors to its website is protected. Please read the following policy to understand how your information will be treated.

The information collected
You are not required to provide any personal information when using this site. You may do so, however, by contacting us using our contact forms. We may collect the information requested by our contact forms together with any comments or information that you may send us.

Use of the information
Information you submit to us may be used to provide you with any specific services requested, to improve our general service, and where lawful for marketing, monitoring, research and statistical purposes or to otherwise comply with legal or regulatory requirements. Except as part of the sale of all or substantially all of the assets of CLNAA, CLNAA will not sell, trade or rent your personal information or corporate information to any third-party unless we have your prior consent to do so.

Security
We use up to date storage and security systems and put in place appropriate procedures to secure the information we collect online, and to comply with the relevant laws. We will not pass the information that you give us to any organizations outside CLNAA, our associated and subsidiary companies and our agents and service providers, without your consent, or unless we are legally required to do so (or where it is necessary to exercise or defend our legal rights).

Cookies
Cookies are files downloaded to a temporary internet folder on your computer, so that it can be identified by a website. When you visit our website it may send your computer a cookie with a unique but anonymous identifier for the duration of the session. The website server may create an anonymous record of technical details including the IP address of your computer, your operating system and the date, time and duration of the visit. Once your visit to our website has ended the cookie will automatically be deleted. Any technical details retained by the server will be anonymous and will only be used to compile statistical data to evaluate our website and make improvements. You are not obliged to accept a cookie that we send to you. For more information about cookies and how to set your computer to reject them go to www.allaboutcookies.org

Email
If you choose to correspond with us by email, you agree to likewise receive email notifications from us. Should you, for whatever reason, decide you no longer want to receive promotional material and news by email from us, you will be able to unsubscribe. (Please note all emails sent to and from CLNAA may be monitored in accordance with our policies and to protect our business).

Privacy Inquiries
Please keep us up to date with your personal information. If you have any questions in relation to the information we hold about you or this policy please contact us. The information that you request will be provided within a reasonable time. (Please note that we may charge a small administration fee for this).
Please contact the Data Protection Manager at:
CLNAA
11900 Biscayne Blvd. Ste. 200
North Miami, Fl. 33181
Email: [email protected]

Amendments to our privacy policy
We may change this policy from time to time. Please check this page from time to time to ensure you are happy with the changes.

Data Protection

Introduction
CLNAA needs to collect and handle certain types of personal data about individuals who come into contact with it in order to carry out its service. Examples of those whose data we may require are our service users; current, past and prospective employees; supporters and others with whom we communicate. We are committed to ensuring that the personal data we handle is treated correctly and lawfully and securely. Please read the following policy which explains how we collect information, how we handle information and the procedures we have in place to protect this.

How we collect personal data
Personal data means data about living individuals that enables them to be identified – e.g their name and address. It does not apply to information about companies and agencies.
Personal data applies to data that is collected in person, by completing a form or by any other means. Those who give this information to us are considered to give us their consent to process this.
Sensitive data means data about racial or ethnic origin; political opinions; religious or similar beliefs; trade union membership; physical and mental health; sexual life; criminal record and criminal proceedings relating to a subject’s offenses. This data will on occasion be collected in the course of our dispute resolution services. Explicit consent is needed for the processing of sensitive data and users of our service give this consent when they agree to use the service.

How we handle personal data
Information submitted to us may be used for the provision for any service requested, to improve our general service, and where lawful, for marketing, monitoring, research and statistical purposes.

Security
Personal data relating to our service users and employees is protected from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss with the use of up to date data storage, security systems and server security.
Personal data will only be accessible to authorized staff and all people who need to access the information for the purpose that it was obtained, or we authorize to handle personal data such as experts, sub-contractors, agents, employees, consultants and service providers. All our employees and third parties we use to process data are bound and must comply with the Data Protection Act 1998. In relation to any other third parties we will only disclose personal information where we have specific consent or where we are required to do so by law, or where this is necessary for the purposes of, or in connection with legal proceedings, or in order to exercise or to defend legal rights.
Information will only be stored for as long as it is needed or required and will be disposed of appropriately and securely.

Rights to access information and accuracy
Anyone whose data we hold has the right to apply for a copy of the data we hold about them. We will respond as quickly as possible to any requests and ensure that this is dealt with no longer than 40 days. There will be a small administration fee for this. Applications should be in writing to CLNAA.

Monitoring
All emails sent from and to CLNAA may be monitored to ensure compliance with internal policies and to protect our organization. All monitoring will be performed in accordance with all applicable law and regulations.

Breach of the policy
Failure to adhere to this policy by staff or those with whom we have a contractual relationship may lead to disciplinary or other appropriate action being taken.